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All About the Rosenhof

OUR HISTORY AND OUR TEAM

The Team at the Kleinwalsertaler Rosenhof Family Hotel

You can learn more about us here:
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This is how all fairy tales begin:
Once upon a time…

... a young family. They wanted to experience more than just “the sea” during their vacations. So they roamed through many mountains, valleys, and countries. One day, they discovered the Kleinwalsertal. There, they built a small house and invited friends and acquaintances to spend their vacations with them. The house quickly became too small, and so, little by little, the Kleinwalsertaler Rosenhof came into being. It was meant to be—and still is—a place where people feel more at ease, more content, and happier than anywhere else.

For 53 years, the Rosenhof in the Kleinwalsertal has been synonymous with warm, personal hospitality and a passionate commitment to quality. Liselotte and Gerd Hugger designed the Rosenhof as a private home with a few vacation apartments and opened it on April 1, 1973.

We have evolved over the years; the Rosenhof has grown into a small “village” with six houses and has “come of age”—without losing any of its charm and spirit.

Together with Managing Director Suzanne Hugger and Hotel Manager Patricia Wachter, about 35 Rosenhöfler residents live and work here today—and have been doing so for many years.

"Being the hostess here makes me proud and happy."

Ever since I was a child, a very specific image has stayed with me: a house in the mountains where many people gather, have a good time together, go their separate ways, and come back together again.

This moment of “coming home” is a very special one. Just like back then:

As a child, you're outside playing in the mud, and you come home completely soaked but happy. Your mom puts you in a warm bath—with lots of bubbles. After your bath, she wraps you in a big, warm, fluffy towel.

The “Rosenhof” is one of those places where you feel “at home.” It’s a place where people meet and connect. Employees from different countries, with very different backgrounds and experiences, come together and grow into a team. Everyone has the opportunity to develop and put their enthusiasm and strengths to good use.

Many of our guests also share this feeling of coming home with us. Here, they can settle in and simply “wind down.” Leave the hustle and bustle and the daily grind behind. Enjoy the moment and take their time.

  • My favorite spot in the Kleinwalsertal: In Gemstl—enjoying breakfast or stopping for a bite at “Bernhards-Gemstlhütte.”
  • My insider tip for your vacation: Early mornings in the mountains are something truly special. In winter, the “early bird” run on the Ifen is a real highlight for skiers. In summer, an early morning hike along the Breitach. That’s where I love to go with my Mio. Then a great breakfast—and I’m ready for the day ahead.
  • My favorite meal: Freshly baked bread and pretzels, mountain cheese—just a really hearty snack.

Suzanne

The best moments: Guests arrive and exclaim, “We’re home again!”

Since May 2007, Patricia has been bringing creativity, a broad perspective, and a whole lot of heart to the Rosenhof. As the reception team leader, a certified hotel manager, and a creative force behind strategy, marketing, sales, vacation highlights, and all matters related to People & Culture, she passionately ensures what you, as guests, experience: genuine hospitality and unforgettable experiences.

And if Bartli the Dwarf's voice sounds familiar to you… he borrows it from Patricia!

  • Favorite spot in the Kleinwalsertal: In the summer, she loves nothing more than having a mountain breakfast at the Gemstl. She also loves the Wäldele and the waterfall on the Schwarzwasserbach—small places of healing with a big impact.
  • A hidden gem for your vacation: Just "be" and take your time. Enjoy the mountains and nature.
  • Favorite foods: Kaiserschmarrn, Käsknöpfle, a homemade cake, ice cream from “Miluh”.... (she shares this passion with Zwärg Bartli :)

Patricia: Hostess, Reception Team Leader

The "Fairy Godmother"

Since May 2014, Manuela has been working in housekeeping as a true “magic fairy”—with heart, an eye for detail, and a wealth of experience. She leads the housekeeping team and, together with the other magic fairies, makes sure you feel completely at home.

  • Favorite spot in the Kleinwalsertal: On the Mittelalpe above Riezlern.
  • A hidden gem for your vacation: It’s not really a hidden gem anymore—but you shouldn’t miss the hike through the Bärgunttal valley and the chance to stop at two cozy mountain huts along the way.
  • Favorite meal: A Wiener schnitzel with potato salad or fries—I could eat that any time!

Manuela: Housekeeping Team Leader

Can't do it? No way!
We'll figure it out somehow.

Our go-to guy for (almost) everything—he’s been with us since 2003 and knows every nook and cranny
and every pipe. From cook to building maintenance technician... Andreas keeps the place running.

  • Favorite spot in the Kleinwalsertal: Definitely by the smokehouse! It smells good and tastes even better.
  • Here's an insider tip for you: Keep your eyes peeled—all around the Rosenhof, there's a mountain panorama you'll never forget. Just stop for a moment and take it all in.
  • Favorite food: Anything that goes on the grill!

Andreas: Building Services Team Leader

Food prepared with love warms the body and soul from the inside out.

Since July 2000, Gerd has been the culinary heart of the Rosenhof. As head chef, he has been shaping the restaurant’s culinary identity for over two decades—with a down-to-earth approach, creativity, and a keen sense for ingredients, flavors, and what families enjoy. Together with his kitchen team, he ensures every day that you are well taken care of and surprised time and time again.

  • Favorite spot in the Kleinwalsertal: There are quite a few—he especially enjoys visiting his colleague Thorsten in the Alpine forest, right on the trail up to Baad.
  • A hidden gem for your vacation: Just relax and enjoy some time with your family.
  • Favorite food: Gerd loves discovering new flavors from around the world—he’s particularly fond of Thai cuisine: fresh, spicy, and exciting!
Gerd: Kitchen Team Leader

Collect those happy vacation memories and enjoy reminiscing about them at home with a good bottle of Rosenhof wine.


  • Since June 2022, Sandro—the nephew of hostess Suzanne—has been part of the Rosenhof team, first as an active supporter and now as the head of the service team and a member of the management team. With a keen sense of people,
    clarity, and a passion for genuine hospitality, he ensures that guests feel right at home—and yet as if they were somewhere else entirely.
  • My favorite spot in the Kleinwalsertal: The terrace at Alpe Widderstein—quaint, cozy, and simply a special place.
  • An insider tip for your vacation: Join me for a whiskey tasting at the Rosenhof—and, of course, the house spirit ritual… but shhh!
  • Favorite foods: pasta with salmon and feta, a good Thai curry—and for a sweet finish: Miluh's lemon ice cream.

Sandro: Service Team Leader

Just step off the beaten path and discover something new...

I’ve been working at the Rosenhof since January 2017—as the team leader at the “
” family and children’s care center, I’m responsible for games, fun, excitement,
nature experiences and exploration, and much more during your vacation at
.

  • My favorite place in the Kleinwalsertal: In winter, you'll find me on the slopes in the Kleinwalsertal. I'm particularly taken with the Ifen and its magnificent scenery.
  • My insider tip for your vacation: the winter hiking trail on the Ifen—the view from the top is breathtaking.
  • My favorite foods: Käsknöpfle and quark strudel with vanilla sauce



Sandra: Team Leader, Child and Family Services

Sometimes it doesn't take much.
Just a little time for yourself

Since December 2019, Katja has been providing soothing relaxation, relieving tension, and pampering skin at the Rosenhof.
As a massage therapist and esthetician, she uses her keen intuition to hit just the right spot—whether you’re dealing with sore muscles from hiking or simply looking for some time out for your body and soul.

  • Favorite spot in the Kleinwalsertal: The natural bridge in

Riezlern—and the path from there to the Wäldele. A place to take a deep breath and let go.

  • An insider tip for your vacation: Recharge in the tranquility of the

The Bruder Klaus Chapel in the Wäldele—a place of healing for anyone simply looking for some peace and quiet.

  • Favorite meal: Roast lamb with potato gratin and broccoli—delicious, hearty, and perfectly seasoned.


Katja: Wellness Team Leader

Creating magical vacation moments for all our guests and seeing their eyes light up is something that’s close to my heart.

I've been working as a "house dwarf" at the Rosenhof for over 15 years, and I absolutely love goofing around with both the little ones and the grown-ups at the Rosenhof.

  • My favorite place in the Kleinwalsertal: just being outdoors. The main thing is that I can let off some steam, no matter the weather.
  • My insider tip for your vacation: the bedtime story with Suzanne and me. We always have fun, and I get to wrap up the day together with everyone who’s listening.
  • My favorite treat is blueberries with ice cream …and, of course, Roman’s new Rosenhof-Zwärg-Bartli ice cream. So delicious!!!

Bartli the Dwarf: House Dwarf

Mountains covered in snow. This is paradise!

I've been a hotel dog since November 2021.

  • My favorite place in the Kleinwalsertal: Every day I discover something new... I still can't decide which spot is the most beautiful. In any case, I love being "at home" the most.
  • What I love about my job: people and dogs. So many great people I get to meet. And they all play with me!
  • My insider tip for your vacation: snow . Everywhere. Down below, up above, to the right, to the left. And then roll around in it! Or bury yourself in it....
  • My favorite food: Right now, I love nothing more than nibbling on an ear.

Emilio-Mio: A Family Dog

Let the Sun Shine into Your Heart ...

Let the sun shine into your heart; send your longing skyward.

We are saying goodbye to a special person who has touched and shaped the lives of so many. He created a place where people come together, work together, and enjoy themselves together—a place that has become a home for both Rosenhöfler residents and guests alike. And he has been doing so for nearly 49 years.

As a boss, he always had an open door, a willing ear, and a big, open heart for people's needs and concerns.

Everyone could count on his help and support.

His immense power and energy were overwhelming. He never sat back and waited. He always thought ahead and was curious and open to new ideas. Why shouldn't that actually work?

He had a knack for always coming around the corner at just the “right” moment—right when a stack of plates fell over, something went wrong, or you just hadn’t finished a task yet.

I suppose that's how it is in heaven now, too. He starts by making sure everything is in order and really gets a few sluggish angels moving. We speak from experience, after all…

His standard question, “So, are you having fun?” was also meant to be more of a rhetorical one, because you could count on a new idea or suggestion to pop up right away. However, most of the time, we were still busy putting the previous one into action.

Whenever he returned from vacation, he would give the kitchen and reception staff a detailed explanation of what to do, where, and how—and why we hadn't thought of it ourselves yet.

Let's see how it goes.

Whether it was the wine tastings, his company during the mountain breakfast, his house spirit rituals, or his homemade bread and braided loaf—for many guests, he was more than just a host. He shares long-standing relationships with many of them that span generations. Many who stayed at the Rosenhof as children now bring their own children there.

He also maintained long-standing relationships with Rosenhof's partners and suppliers.

Now his hand has let go

She delegated the work

the joys and hardships

happiness and suffering.

She let go of other people's hands

Hands That Gave

Hands that embraced and pleaded.

The journey of walking hand in hand has come to an end.

Working hand in hand has also come to an end.

One hand let go of everything.

Now our hands must let go, too.

What was possible—has happened.

What could be lived—has been fulfilled.

(Unknown)

Infinitely grateful for this place where we are able to live and work together, we, the people of Rosenhöfl, pay tribute to this life’s work.

Thank you for everything, Gerd Hugger

In Memoriam: Gerd Hugger (October 12, 1932 – March 21, 2022): Host

Hotel Dog

In Memoriam, Max

From May 2012 to September 2021, the Rosenhof's hotel dog.

  • My favorite spot in the Kleinwalsertal: in front of the Rosenhof entrance or in Suzanne's office.
  • What I love about my job is that everyone here at the Rosenhof pets me and cuddles with me … and sometimes even slips me a piece of a pretzel or something like that (…).
  • My insider tip for your vacation: Take a hike along the Breitach on hot summer days. And in the winter, go snowballing or let yourself get buried in the snow. Wonderful!!
  • My favorite food: Well, there’s not much I don’t like. They say dog food is especially tasty and healthy. Okay, with a little quark or yogurt, it’s pretty good on its own. Every now and then I get a big bone, too. That’s really something special.
Just see what the day brings … and then enjoy it.

Rosenhöfler at the Reception Desk

Patricia

Kathrin, receptionist at the Rosenhof.

Katrin

Heike

Evi

Rosenhöfler in Housekeeping

Manuela

Silvana

Dragana

Dragana

Saskia

Rosenhöfler in the Kitchen

Gerd

Joce, a member of the kitchen staff.

JocE

Nenad, part of the Rosenhöfler kitchen.

Nenad

Iliad

Sasko

Dragana

Goce

Rosenhöfler at the Restaurant

Sandro

Gabi

Susi

Zoran is part of the Rosenhöfler Service team.

Zoran

Tina

Oliver

Stefan

Daniela

David

Rosenhöfler in Child and Family Care

Sandra

Noah, a childcare worker at Rosenhof.

noah

Nicole is in charge of child and family services.

Nicole

Rosenhöfler in "Der Haustechnik"

Andreas

Srdan

Job Openings at Rosenhof.

We're looking for you!

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Coming Home to the Rosenhof

Do you find our story and our team exciting? Whether you're changing careers or have professional training, we look forward to hearing from you.

What Defines Us and How We Live

We live by them every day. Our values. That's what makes the Rosenhof so special.